AstraCore Products

Deploy AI-powered chat agents that handle support, qualify leads, and escalate to human agents seamlessly — all from one inbox.

• AI agents that handle FAQs and qualify leads automatically
• Unified inbox across web chat, Viber, and custom channels
• Real-time handoff to human agents with full conversation context

Handle inbound and outbound calls with AI that understands context, transfers intelligently, and logs everything automatically.

• AI voice agents that resolve 74% of calls without human involvement
• Full PBX with IVR, call routing, queues, and voicemail
• Every call logged, transcribed, and synced to your CRM

Real-time dashboards across all channels. Track agent performance, call volumes, resolution rates, and customer trends in one view.

• Real-time dashboards for calls, chats, tickets, and CRM activity
• Agent performance scoring and SLA compliance tracking
• Export reports to Excel or PDF on demand

Manage support queues with AI that drafts replies, routes tickets by priority, and ensures SLAs are never missed.

• AI-drafted replies based on ticket context and knowledge base
• Priority routing and automatic SLA escalation
• Multi-channel tickets from email, chat, and voice in one queue

Visual pipeline, contact history, deal tracking, and revenue forecasting — everything your sales team needs to close faster.

• Visual Kanban pipeline with drag-and-drop deal management
• Full contact and company history across all touchpoints
• Revenue forecasting and team performance reporting

Connect your operations: manage stock, issue invoices, track purchase orders, and monitor financials without switching tools.

• Inventory management with SKU tracking and low-stock alerts
• Invoice generation, purchase orders, and payment tracking
• Financial overview with P&L, cash flow, and outstanding balances